Latest update 01/04/2020

Our Support Team

We sincerely hope that you and your loved ones are keeping safe and healthy during these uncertain times. Our support team are home-working 8am to 4:30pm Monday to Friday to help with any queries.

Email: info@hughesdrivertraining.co.uk

SMS: 0798 4355 066

Tel: Please send an SMS and we will call you back.

We will contact all affected customers by email to rearrange all tests that have been cancelled by the DVSA. You will receive an email with your new dates.

  • DVLA Medials are available in Loughborough. We expect to have more locations available from early May.

  • Theory Tests (Module 1 and 2) will be available again after 20th April.

  • DVSA Practical Tests (Module 3 and 4) will be available after 10th June.

  • Periodic CPC (Classroom) training is available online until June. Contact our team to book.

Emergency Tests for critical workers

Training centres cannot book tests before the dates shown above. The DVSA will only accept requests directly from the driver if you need your test sooner. You can still get an emergency test during the suspension period if your work is critical to the COVID-19 response, or you work in a critical sector. These include:

  • Health and social care
  • Education and childcare
  • Key public services
  • Local and national government
  • Food and other necessary goods
  • Public safety and national security
  • Transport
  • Utilities, communication and financial services

Emergency Tests for critical workers

Theory Test: critical.worker.theory.test@dvsa.gov.uk
Practical Test: critical.worker.driving.test@dvsa.gov.uk

You must send a photo or scanned image of valid ID such as your work ID badge. If you do not have an ID badge you can send:

  • An email from a work email address
  • Evidence from your employer, such as email or scanned document including company letterhead
  • A scan of your payslip

Don’t forget to include:

  • Your telephone number and preferred contact time
  • Which test centre you want to take your test
  • The type of theory test you would like to take (car, car and trailer, motorcycle, lorry, bus or coach)
  • Your driving licence number

If you meet the critical worker criteria, DVSA will contact you to explain what happens next. Do not resend a request if you've already applied. DVSA will contact you as soon as they can.